This one involves Ron, my good ol’ buddy. He is a tech guy and he has stories to tell. Here’s one straight from the horse’s mouth.

Ring. Ring.

Ron: “Hello, MSM Tech Customer Care and I’m Ron, how can I help you?”

Customer: “Hey, this is Will, I’ve bought a new computer, you know, the desktop one, but got a problem”.”

Ron: “Sure, Will. Tell me, what’s the problem?”

Customer: “Well, for starters, the computer wouldn’t start.”

Ron: “Have you plugged in right and switched on the CPU?”

Customer: “Of course, I plugged in, but by God, they never told me about the CPU. Is that a remote one?”

Ron (painfully patient): “No, Will. It’s the almost rectangular bulky one that has a few knobs or switches on it. You got to switch it on there.”

Pause.

Customer: “Gee, I never knew. Thanks it’s open now. I can hear the sound and now the screen is on. Great.”

Ron: “Okay. Please open a window and you can use the internet and browse.”

Customer: “Sure.”

A big pause.

Customer: “Yes I did.”

Ron: “What do you see?”

Customer: “Lawn and my garage.”

Click.

It was reported later, that colleagues found Ron banging on his monitor head-first for exactly 15 minutes. Non-stop.

Did I make you smile?