Two magical words – sorry and thank you.
Use them in the right moments and it will be beneficial for the heart as well as useful in building relationships and business success. Use them at the wrong moments and you may come out as a wimp.
Let’s see where we can use them correctly.
When you are wrong and when you are sure your partner knows it. There is no reason to lie. Admit it and immediately apologize. You will score a brownie point right there.
When you have hurt an elder with a hurtful word. Apologize immediately.
When you have missed a deadline. Don’t search for an excuse. Apologize immediately and offer a revised timeline which you are sure you will keep.
When you have forgotten a birthday. Apologize and send a belated birthday card immediately.
When you are late for a meeting and forgot to update the delay to the waiting party. Apologize pronto before the relationship – be it business or relationship becomes a nonstarter.
Now, let’s look at thank you situations:
When the waiter serves your food. Yes, you almost always are accompanied by someone special when you visit a restaurant and this gesture of yours will go a long way to make you grown in esteem in the eyes of that special person.
When you receive anything of any value from anybody… Say thank you.
When your sweetheart sends you a romantic greeting card!
When you receive a phone call from anyone who shares with you some good news that made you smile. Let me put it this way… Thank anyone who makes you smile, happy or energetic.
Apologize to anyone whom you have made them feel sad, bad or indifferent.
Those in a nutshell are the situations best fit for the two beautiful words to make an appearance!